Returns & Exchanges

At DeMellier, we want you to be completely satisfied with your purchase. We offer a 30-day return window for all unused items in their original packaging, ensuring a seamless experience for our global clientele.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the item in its original dust bag and branded box, ensuring all tags remain attached and protective films are intact.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label generated by our portal and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier partner and retain your tracking receipt until your refund has been processed.